The W Concierge Service

Designing a space is complex enough—finding the perfect carpet shouldn’t be.

That’s where the W Concierge Service comes in.

You want a rug that reflects your vision, fits your space, and elevates your design—but sourcing can be overwhelming, time-consuming, and full of compromise. We’re here to simplify it. With decades of expertise and an exclusive portfolio of artisan-made carpets, our concierge service will guide you through every step: from inspiration and material selection to size, colour, and custom design.

Here's How it Works

  • 1. Send us Your Wishlist

    Send us any images of the space, renderings, mood board etc. Room measurements, budget range and timeframe.

  • 2. We'll Curate a Range of Options

    Our team of design consultants will review your wishlist, and get back to you within 24hrs.

  • 3. Book Your Consultation

    Once you have selected your designs choose one of our convenient methods to view your selections at our studio, on-site or virtually.

Our team of consultants will start curating a range of options and contact you within 24hrs.